external_id), and choose the columns you want.
A verification’s page
Opening a verification shows:- its status and, when declined or resubmitted, the reason;
- every attempt, with the images the person submitted and what was read from their document;
- duplicate detection matches, and blocklist matches;
- the webhooks sent for it and your endpoint’s responses;
- a link to the person in your own admin, if the workspace has an external profile URL template.
Deciding by hand
Automatic decisions are final in most cases, but an administrator can correct one:
Declining an approved verification asks for a reason; approving records a fixed one. Each correction sends a webhook for the new status, carrying
manual_moderation with who made it.
Dashboard
The console’s Dashboard shows volumes and outcomes day by day, and why people were asked to retake an image, for all your live workspaces or one of them. A reason that dominates the retakes usually points at something you can fix in your flow, such as people verifying in poor light. The MCP server answers with the same numbers: see MCP examples.Other actions
- Block the face: see Blocklist.
- Erase personal data: see Data retention and erasure.
- New link: see Verification links.